About 74,500 citizens and representatives of organizations sought assistance, protection or help from Ombudsman Diana Kovacheva in the past year, the annual report on the ombudsman’s activities, submitted to the National Assembly, shows.
The number of complaints exceeds 15,000, which is a record in the 17-year history of the institution. "It is a sad record that clearly showed us that people are experiencing more and more difficulties to meet even their most basic needs - food, medicine, to pay their bills for electricity, water, heating," the ombudsman commented.
Citizens most often complain about violated consumer rights related to water supply, electricity distribution companies, mobile operators, banks, collection companies. Next come complaints about social rights, education and health care, followed by violated property rights and economic freedom.
Translation by Al. Markov
Bulgaria will not be able to meet all the criteria for joining the euro area by the time the convergence report is published in June , Bulgarian National Bank (BNB) governor Dimitar Radev said at a conference on euro adoption in Sofia. "The main..
I proposed that the pensions update from July 1, 2024 be set at 11% and the Supervisory Board of the National Social Insurance Institute voted in favour of my proposal, caretaker Minister of Labor and Social Policy Ivaylo Ivanov said. He noted that..
Washington has called on Skopje to make continuous efforts and reforms to achieve progress in joining the EU. "We encourage the continuation of dialogue between North Macedonia and Bulgaria, which is rooted in a shared commitment to the country's..
The 16th edition of the Specialized Agricultural Exhibition BATA AGRO will be opened today in the presence of Bulgaria's Minister of Agriculture..
The rearmament of the Bulgarian Air Force with F-16 Block 70 aircraft will contribute to the introduction of new technologies at the Avionams Aircraft..
The number of visits by foreign nationals to Bulgaria increased by 16.0% in 2023 , with visits from Turkey and Romania contributing the most. T..
Overcast, rain
Cloudy
Mostly Cloudy
Partly cloudy, chance of rain