17% more consumers have lodged complaints with the Ombudsman in 2019 than during the previous year, reads the annual report on the activities of the national Ombudsman. The report was approved by the National Assembly with just one abstention.
“The biggest number of complaints are against monopoly companies such as Toplofikatsia heating company, water and sewerage, electric energy companies,” said Ombudsman Diana Kovacheva. There are a great many complaints against collection companies and fast credit companies as well.
Last year 13,000 people submitted complaints to the Ombudsman, and 13.8% of the cases were closed. The Ombudsman’s office made five referrals to the Constitutional Court and initiated legislative initiative 13 times. Half of the 1,823 recommendations made to various institutions have been implemented, Diana Kovacheva said further.
On Saturday, minimum temperatures in the country will be between 2 and 7°C, in some valleys in the south-east 0°C, in Sofia 2°C. During the day there will be cloudy weather with heavy precipitation in the eastern areas. In the western part of the..
At an extraordinary meeting, the National Assembly examines the report of the temporary parliamentary committee on the agreement between the state gas supplier Bulgargaz and Turkish energy company Botas. However, the conversation moved into the..
Caretaker Minister of Foreign Affairs Stefan Dimitrov stated that he remains in office until there is a presidential decree for his release. We recall that his replacement was requested by the caretaker PM Dimitar Glavchev a week after taking..
Italy supports Bulgaria's full-fledged membership in the Schengen area, Italian President Sergio Mattarella said. Mattarella is on a two-day visit to..
Bulgarian Caretaker Prime Minister Dimitar Glavchev has met with the Prime Minister of the Netherlands Mark Rutte , the press service of the Council of..
The Bulgarian Socialist Party will send the parliamentary report on the gas contract with the Turkish state-owned energy company Botas to the..
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