17% more consumers have lodged complaints with the Ombudsman in 2019 than during the previous year, reads the annual report on the activities of the national Ombudsman. The report was approved by the National Assembly with just one abstention.
“The biggest number of complaints are against monopoly companies such as Toplofikatsia heating company, water and sewerage, electric energy companies,” said Ombudsman Diana Kovacheva. There are a great many complaints against collection companies and fast credit companies as well.
Last year 13,000 people submitted complaints to the Ombudsman, and 13.8% of the cases were closed. The Ombudsman’s office made five referrals to the Constitutional Court and initiated legislative initiative 13 times. Half of the 1,823 recommendations made to various institutions have been implemented, Diana Kovacheva said further.
In December this year the Ministry of Finance will have covered the last of the criteria for accession to the Eurozone – inflation, said caretaker Deputy PM and Minister of Finance Lyudmila Petkova. Two weeks after fulfilling it, Bulgaria will ask..
The first group of Bulgarian citizens evacuated from Lebanon with the help of Canada came home last night, the Bulgarian Foreign Ministry has announced. This took place in close coordination between the Foreign Ministry’s Situation Centre, the..
On Saturday, the lowest temperatures will be between 14 and 19°C; in Sofia - about 16°C. In the western regions, the highest temperature will be 19-20°C, while in the eastern regions of the country the temperature will reach up to..
Charges of trading in influence are to be brought against Dzheyhan Ibryamov after decisions were made to strip him of his immunity from prosecution..
If the general elections were to be held at the beginning of October, 6 parties and coalitions would enter the Bulgarian parliament, a Market Links..
What is the noise level of an airplane engine or a hand drill, a normal conversation, the movement of a car at a speed of 60 km/h, in a disco, at a..
+359 2 9336 661